- Recruit, screen, and schedule research participants.
- Plan and conduct generative research, interviews, contextual inquiry, and workshops (in-person and remote).
- Plan and conduct evaluative research, continuous discovery, user engagement, and validation (in-person and remote).
- Analyze quantitative data relevant to user experience.
- Advocate and develop an inclusive, cross-functional team practice of understanding people and cultivating empathy through continuous discovery and lean experimentation.